Telstra user stumbles across ‘private’ details of 66,000 users | 9 News

Australian Information Security Incident Reported: July 27 2018


Telstra customer stumbles across contact details of 66,000 fellow customers in a ‘private’ database

A 63-year-old layman, who admits he isn’t a “tech-savvy person”, has somehow been able to access a Telstra database containing the contact details of their customers.

Robert Irvine has told 9NEWS he had an issue with his email and thought he might be able to fix it by logging on to his Telstra account.

Once he signed in, he put in the search term “email” and it returned 66,500 results containing names, addresses, email addresses and phone numbers.

Source: Telstra user stumbles across ‘private’ details of 66,000 users

Offshore hacker’s wave of calls swamped triple zero | SMH

Australian Information Security Incident Reported: May 31 2018

An onslaught of 1800 suspected offshore calls tripped up Telstra’s triple zero services on Saturday morning, leaving some Australians without a call back while some waiting up to nine hours for a call back.

The mass dials originated from a customer of telecommunications company Vocus.

A Vocus spokesman confirmed one of its customers’ phone exchange systems had been compromised “enabling an external party to attempt international toll fraud”. Toll fraud is when a hacker fraudulently gains access to a phone system to make calls.

Source: Offshore hacker’s wave of calls swamped triple zero

Medical records exposed by flaw in Telstra Health’s Argus software | SMH

Australian Information Security Incident Reported: March 22 2018

A flaw in medical software used by more than 40,000 Australian health specialists and distributed by Telstra has potentially exposed Australians’ medical information to hackers, who have been logging into practitioners’ computers and servers to carry out illegal activities.

Default static password allowed medical practitioners’ computers and servers to be accessed remotely by hackers.

Source: Medical records exposed by flaw in Telstra Health’s Argus software