Incident: Telstra apologises for accidentally publishing data of thousands of customers online | ABC News Australia
Australian Data Handling Incident, 11 December 2022
Telstra apologises for accidentally publishing data of thousands of customers online
Names, numbers and addresses of some unlisted customers released online
Telstra has apologised to thousands of Australians who had their details published accidentally online by the communications giant.
The company said the release of the names, numbers and addresses of some unlisted customers was not the result of any malicious cyber attack and was a mistake.
“For the customers impacted we understand this is an unacceptable breach of your trust,” Telstra executive Michael Ackland said.
Telstra blamed a “misalignment of databases” and was working to pull the data off the internet.
Impacted customers are being contacted and offered free services to combat identity theft.