Australian Retail Data Breach, 23 February 2023

The Good Guys customers possibly affected by data breach at former third-party provider My Rewards

Up to 1.5 million loyalty program customers hacked which is believed to have occurred in August 2021

Company Statement: Important Information and Updates My Rewards Data Breach February 2023
Source: The Good Guys customers possibly affected by data breach at former third-party provider My Rewards | ABC News (Australia)

View more incidents from the Retail sector.

Up to 1.5 million customers of The Good Guys loyalty program may have had their personal information hacked in a data breach at a third-party company.

The electronics retailer released a statement saying the IT systems of a former third-party supplier, Pegasus Group Australia, now known as My Rewards, had been improperly accessed by an unauthorised user.

The Good Guys no longer uses My Rewards, and accounts linked to Concierge member benefits have been closed.

The Good Guys managing director Biag Capasso apologised for concern the issue had caused.

My Rewards held contact details of Concierge members, including names, addresses, phone numbers and email addresses. For those Concierge members who set up a My Rewards account, My Rewards also held the encrypted password (and, in some limited circumstances for those who elected to provide it to My Rewards, date of birth)