Incident: A Canberra psychology clinic accidentally reveals clients’ personal details in email | The Canberra Times

Incident: A Canberra psychology clinic accidentally reveals clients’ personal details in email | The Canberra Times

Australian Information Security Incident Reported: January 15 2016

A Canberra psychology clinic has apologised after it accidentally shared personal details of hundreds of patients in a group email.

The incident has triggered an angry response from clients who say the email was a serious breach of privacy and eroded the trust of patients who sought confidential psychological help.

Northside Psychology, which has offices in Hawker, Gungahlin and Erindale, admitted a “serious administrative error” meant the email addresses of all recipients were included in a message about a mindfulness seminar sent to more than 200 people on Tuesday

Source: A Canberra psychology clinic accidentally reveals clients’ personal details in email

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Steven Kirby

I provide independent and practical consultancy services through raising awareness and fostering the energy for change that delivers improved business management of information security governance, risk and compliance.

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