Incident: A Canberra psychology clinic accidentally reveals clients’ personal details in email | The Canberra Times
Australian Information Security Incident Reported: January 15 2016
A Canberra psychology clinic has apologised after it accidentally shared personal details of hundreds of patients in a group email.
The incident has triggered an angry response from clients who say the email was a serious breach of privacy and eroded the trust of patients who sought confidential psychological help.
Northside Psychology, which has offices in Hawker, Gungahlin and Erindale, admitted a “serious administrative error” meant the email addresses of all recipients were included in a message about a mindfulness seminar sent to more than 200 people on Tuesday