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Incident: City of Moreton Bay council launches investigation as private ratepayer information leaked online | ABC News Australia

Incident: City of Moreton Bay council launches investigation as private ratepayer information leaked online | ABC News Australia

Australian Council Privacy Breach, 11 June 2024

City of Moreton Bay council launches investigation as private ratepayer information leaked online

Private ratepayer information and complaints has been accidentally published on Moreton Bay City Council’s website.

Source: City of Moreton Bay council launches investigation as private ratepayer information leaked online | ABC News Australia”

This is our second breach recorded for the council: June 23 2017 Controversial security cameras in Moreton Bay have been compromised but Council will not provide details

View more incidents relating to the Local Government sector and incidents from Queensland.

Moreton Bay ratepayers’ private user information has been accidentally published to the regional council’s website.

It comes after users reported seeing other people’s personal information submitted through the City of Moreton Bay’s customer request portal.

The data breach included names, residential addresses, email, phone numbers, complaints to the council and details about council investigations.

Residents have publicly voiced concerns over their complaints being visible and the lack of communications from the council. At the time of publishing of the ABC article, Resident Ms Lalonde said she was shocked that Moreton Bay City Council had still not told ratepayers about the data breach.

The spokesperson said in the meantime, some customer functionality would remain unavailable on the website.

“The cause is still to be determined but there is no indication that this is a cyber attack,” the spokesperson said.

“Our third-party provider is investigating a possible information breach.

 


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Steven Kirby

I provide independent and practical consultancy services through raising awareness and fostering the energy for change that delivers improved business management of information security governance, risk and compliance.

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