Incident: New security alert issued to all Woolworths Everyday Rewards members | 7news
Australian Retail Cyber Incident, 22 July 2022
New security alert issued to all Woolworths Everyday Rewards members
Fraudsters have likely obtained members’ login credentials and account details from online scams or other sources
In recent weeks, Woolworths customers have taken to social media to report that their accounts had been “hacked” and used to make unauthorised purchases.
During the incidents, the thieves had used Everyday Rewards dollars that had been “banked” by the account holders to buy groceries without their knowledge.
A Woolworths spokesperson said the supermarket is investigating the breaches.
“We’ve been assisting a number of members who appear to have been the victim of unauthorised access to their Everyday Rewards accounts,” the spokesperson told 7NEWS.com.au.
“In the cases reported to us, accounts have been accessed using valid login or account details.
“We’ve found no evidence to suggest our IT systems have been breached or compromised in any way.
“This indicates fraudsters have likely obtained these members’ login credentials and account details from online scams or other sources.”
“It’s a timely reminder of the importance of having strong unique passwords, updating them regularly and remaining vigilant of scams,” the representative said.