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Audit: CBA to ‘substantially’ overhaul privacy under OAIC undertaking | iTnews

Audit: CBA to ‘substantially’ overhaul privacy under OAIC undertaking | iTnews

Australian Information Security Audit Report June 27 2019

CBA has 90 days to submit plans.

Reported in: iTnews

The Office of the Australian Information Commissioner (OAIC) has accepted a court-enforceable undertaking from the Commonwealth Bank of Australia (CBA) in the wake of investigations into issues with the bank’s handling of customer data.

As part of the undertaking, CBA now has 90 days to develop and submit to the OAIC a work plan and timetable of work to meet address its privacy obligations, including a review of its policies, procedures and data retention standards, while also providing staff training to ensure compliance.

“CBA must also assess its IT services and systems to make sure it takes appropriate steps to control access to customers’ personal information,” the OAIC said.

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