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Incident: Big W customer data leaked due to printer repair mishap | SmartCompany

Incident: Big W customer data leaked due to printer repair mishap | SmartCompany

Australian Information Security Incident Reported: December 20 2018

A Big W worker accidentally leaked the personal information of 32 people earlier this year when repairing a printer for a customer, Office of the Australian Information Commissioner (OAIC) disclosures reveal.

The Woolworths-owned discount department store has admitted to an extraordinary instance of human error where an employee enclosed confidential information within a pile of test print-outs provided to a customer to show their printer was fixed.

The document contained the names, addresses and a form of ID for over two-dozen people.

Source: Big W customer data leaked due to printer repair mishap – SmartCompany

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