Incident: Big W customer data leaked due to printer repair mishap | SmartCompany
Australian Information Security Incident Reported: December 20 2018
A Big W worker accidentally leaked the personal information of 32 people earlier this year when repairing a printer for a customer, Office of the Australian Information Commissioner (OAIC) disclosures reveal.
The Woolworths-owned discount department store has admitted to an extraordinary instance of human error where an employee enclosed confidential information within a pile of test print-outs provided to a customer to show their printer was fixed.
The document contained the names, addresses and a form of ID for over two-dozen people.